What does the employee Value?

The third component of the Sure Hire Assessment is a Values and Rules Elicitation. Values are words that carry emotional meaning like Love, Joy, Success, Achievement, Accomplishment. These types of values are called Towards Values. We also have Away From Values such as Pain, Frustration, Overwhelm, and Procrastination.

A person's Values are important to understand because they are what Motivates a person. They are magic, key words that unlock motivation and energy in a person. Values also come in a Hierarchy. Think of it like a blank outline:

MY LIFE
I. Job/Career
II. Relationships
A. Spouse
B. Kids
C. Extended Friends & Family
III. Health
IV. Finances
V. Spirituality

We have an overall Value system for what is most important to us in Life, we then have a subset Value system for what is most important to me in my Career, Relationships, etc. Then underneath each of those categories there is a Values subset for smaller specific areas such as spouse, kids, etc.

In the Sure Hire Assessment, we elicit the Values system for the candidate's overall Life. That way we know what the primary emotional drivers are for that individual. Secondarily, we perform a Values elicitation for the Job/Career of the person. This allows us to identify there they are strong and congruent between Life overall and Career and allows us to identify potential conflicts between Life overall and their Career.

We then dig one level deeper on the Job/Career Values and find out the candidates Rules and Beliefs about the Values. It is best explained in an example.

I had a Sure Hire Assessment candidate who was already on the job. I was hired by management because the person was not performing and putting in that little bit extra in hours. That was all explained in the interview process but once the candidate was hired they turned out to be a 9-5 with two breaks and an hour lunch to the minute everyday.

It came out in the Values elicitation that one of the clients top Life Values was Companionship. The Career Values all were positive: Achievement, Success, Happiness, Connection, and Confidence. Life Values come before Career Values in the hierarchy of emotional needs.

By digging a little deeper, I found that the client was not in any relationship, had no close family, and the main form of Companionship in life came from a pet dog. His Rules and Beliefs in regards to the dog were that he needed to be home everyday in the morning, night and at lunch to be with the dog because it met his higher Life Value System of Companionship.

That was why he was not able to put in the extra time at work. He was motivated and driven at work, but he was even more motivated and driven by his higher Life Value system to have Companionship with his dog.

In between when I completed the Assessment with the candidate and provided my 60 minute consultation with his boss, he was let go from the position. How much time, energy and money did my client use during his recruitment process, hiring process, on the job training, and salary and benefits did my client lose due to a poor hire?

The average wrong hire costs anywhere between two and ten times a persons annual salary. The average annual salary in 2007 was about $36000. You do the math.

The Sure Hire Assessment will provide management keen insights into the candidates behavioral tendencies using the DiSC Model for business, understanding "how" a person processes information so there is better communication on the job with NLP Metaprograms, and a person's Values and Rules which drive all of their behavior.

My post tomorrow will be on integrating it all together in a personalized sixty minute consultation. We take the complexity of human behavior and psychology and put it into a useful, simplified format to save you time, money, and increase your success hiring!